Notes Domino is the only email platform we have ever had as a corporation. Therefore, most of the old-timers (read executives and middle managers) are comfortable with it. However, many of the corporate, manufacturing and tech hires in the last few years have come from Exchange shops. A few of them are having hissy-fits about Notes to the point of refusal to cooperate. I see a storm building.
To get ahead of the blow-up, I need to have already prepared a well-reasoned defense, since the final decision makers are old-timers, they need to have a factual basis to make a decision. I welcome your input as I build a defense in these areas and any others you think might be important. Who better to ask than you all who are in the trenches with Domino every day.
I want to be able to present:
Relative strengths/weaknesses of each server platform
Relative Scalability (# of servers per # of users and # of admins per # of users)
Relative strengths/weaknesses of each client
Realistic downtime issues
What ND does that E/O cannot do
What E/O does that ND cannot do
Ability to add customization to the mail experience (we customize the mail template)
I will probably think of some more as I get into it. Suggestions welcome.
Monday, October 19, 2009
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3 comments:
I for one, would like to see these responses as well. There are probably some other details you might give, such as which version of Domino/Notes you are working with.
Of all the issues I've dealt with, the problems generally come down to *HOW* something is done rather than *IF* it can be done or not. In which case training is key.
While I applaud your proactive stance, I think that you are going to present technical responses to an emotional issue. I fear that will not make the new users happy and may confuse the people that are satisfied with Notes/Domino. Training (as Wayne has pointed out) and a lot of hand holding will probably be better.
In fact, we are simultaneously preparing for 8.5.1 rollout and user training. The ones "emotionally" against Notes already use the Eclipse client and still hate it (emotional) but the ones who have the final say have not seen it yet. So we will move forward with the training aspect, but I want to be able to toss a business-case vs emotional argument back when needed.
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